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What Do Restoration Companies Do After a House Fire?

Last updated October 25, 2026

The short answer

Securing the Structure and Site

The first step is to make the property safe and stable. The pros often board up broken windows and doors to prevent unauthorized entry and protect against weather. They may install roof tarps or temporary supports if the structure is compromised. This prevents further damage while the restoration plan is developed.

This security work protects your remaining belongings and the home itself. It also creates a safer environment for the water damage pros to work. Securing the site is a critical step before any detailed cleaning or assessment can begin.

Water Removal and Drying

Water from firefighting causes significant secondary damage that must be addressed quickly. The pros use pumps and industrial wet vacuums to extract standing water from floors and lower levels. They then place air movers and dehumidifiers to dry out walls, ceilings, and hidden cavities. This step is vital to prevent mold growth and further structural harm.

Thorough drying is essential, as moisture trapped in building materials can cause structural weakening and health hazards. The process often takes several days, with moisture meters used to confirm that materials are dry enough for the next cleaning phase. It's a critical step before repairs can begin.

Soot and Smoke Cleaning

Soot and smoke residues are acidic and can permanently stain or corrode surfaces if not addressed quickly. The pros use specialized cleaners and techniques tailored to different materials. This includes dry sponging walls, ultrasonic cleaning for small items, and thermal fogging to neutralize odor particles trapped in porous surfaces.

Every surface requires a specific approach to avoid damage. For instance, painted walls may need a chemical sponge, while kitchen cabinets often require a degreasing agent. This detailed cleaning removes health-irritating particles and prepares surfaces for repainting or refinishing. The pros assess each material to choose the correct method.

Content Cleaning and Pack-Out

Your personal belongings are carefully inventoried and often moved to a secure, off-site facility for cleaning. This process, called a pack-out, allows for specialized restoration in a controlled environment. Items are categorized as salvageable, non-salvageable, or questionable for insurance purposes.

Salvageable items undergo various cleaning methods. These include:

Bullets

  • Ultrasonic cleaning for jewelry and delicate metals
  • Ozone treatment for odor removal from fabrics
  • Dry cleaning for clothing and draperies
  • Hand cleaning and restoration for antiques and artwork
  • Electronic cleaning for appliances and media devices
  • Document drying and restoration for important papers

Final Deodorization and Preparation for Rebuild

After cleaning, persistent smoke odors are targeted. Professionals may use hydroxyl generators, ozone machines, or sealing primers to lock in any remaining odors. The goal is to return the air quality to a normal, breathable state, not just mask smells with perfumes.

Once the structure is clean, dry, and without odors, the restoration phase is complete. The pros then prepare a detailed report of the work done. This documentation helps your general contractor understand what has been restored and what requires reconstruction to rebuild your home. It provides a clear record for the next steps.

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Frequently asked questions

Who pays for fire damage restoration?

Your homeowner's insurance policy often covers fire restoration costs, but you are responsible for your deductible. Policies vary, and your insurer decides what is covered. You should file a claim immediately and keep all receipts for any temporary repairs you make. The cost for you depends on your policy details.

Can smoke damage be completely removed?

In most cases, yes. Advanced cleaning and deodorization techniques are very effective. However, some deeply porous materials like untreated wood or insulation may retain odors and need replacement. A thorough assessment by the pros will determine what can be saved.

What should a homeowner do before local water damage pros begin work?

Ensure the property is safe to enter and that the fire department has released it. Avoid touching sooty surfaces, as oils from your hands can set stains. Do not attempt to wash walls or run electronics. Contact your insurance company to start your claim process.

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